Road Assistance Add‑On Rider
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Everyone has their own rhythm on the road. Sometimes it’s a carefully planned route with a clear destination. Other times it’s a spontaneous journey with no fixed direction. What matters most is knowing that support is there when you need it.
The Roadside Assistance add‑on rider gives you exactly that peace of mind. It provides roadside support, on‑the‑spot assistance, and legal guidance in the event of a traffic accident — ensuring that you’re never left to handle a difficult situation alone.
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The Roadside Assistance add‑on from LEV INS provides support within a total distance of up to 50 kilometers when your vehicle becomes immobilized as a result of a traffic accident. The incident must be confirmed by an official traffic accident report or a statement of findings issued by the competent authorities.
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In addition, you have access to free, 24/7 expert guidance on how to protect your rights following a traffic accident, available through our toll‑free hotline at any time.
The add‑on rider can be taken out by all owners of passenger cars and trucks with a total weight of up to 3.5 tons, with no more than 9 seats, as well as motorcycles and trailers up to 750 kg. All vehicles must be equipped with Bulgarian registration plates — permanent, temporary, or transit.
- 24‑hour free assistance at 0 800 10 200
- Up to 50 km of complimentary roadside support for covered events.
- Expert guidance on your rights in the event of a traffic accident.
- For you, not just for your car — we take care not only of the damage, but also of the rights of the driver behind the wheel.
- Convenience and 24/7 support at your disposal in the event of a traffic accident.
- Accessible to every driver, because reliable protection is essential.
Frequently Asked Questions
You are entitled to roadside assistance under the "Roadside Assistance" insurance policy in the event of immobilization as a result of a traffic accident, proven by a traffic accident report or a statement of findings issued by the competent authorities.
You need to call the toll-free 24-hour number 0800 10 200 to request assistance and receive instructions.
Cases of vehicle damage without a traffic accident, as well as expenses incurred without prior coordination with the LEV INS assistance center, are not covered.
Yes, but the insurance must be taken out by the owner or with their consent. In the event of an accident, assistance is provided to the vehicle, regardless of who is driving it.
